Privacy notice
Last updated: 21 August 2026
This notice explains how Webix Commerce Limited handles personal information submitted through this website. Please read it before sending an inquiry.
Who we are
Webix Commerce Limited is responsible for the personal information described in this notice. You can contact us at [email protected] or at Office 21932, 182-184 High Street North, East Ham, London.
Information we collect
When you contact us, we may collect your name, email address, optional telephone number, inquiry subject, message, service or property of interest and, for dispatch inquiries, optional company or fleet details. We also receive limited technical and security information needed to deliver the website, prevent spam and keep the service secure.
How and why we use it
To respond to inquiries, prepare quotations and take steps you request before entering into a contract.
To operate, protect and improve the website and our business, where this is necessary for our legitimate interests and does not override your rights.
To meet legal, regulatory, accounting or fraud-prevention obligations.
We do not use inquiry information for automated decision-making or profiling that produces legal or similarly significant effects.
Who receives your information
We share information only where needed with service providers that help us run the website and answer inquiries, including Cloudflare for hosting and security and our business email provider. We may also disclose information to professional advisers or public authorities where required by law.
International transfers
Some service providers may process information outside the United Kingdom. Where this happens, we rely on an adequacy decision or appropriate contractual and organisational safeguards required by UK data-protection law.
How long we keep it
Website inquiries are sent to our business mailbox and are not intentionally stored in a separate website database. We normally keep correspondence for up to 24 months after the last contact, unless it becomes part of an ongoing client relationship or a longer period is required for legal, accounting or dispute purposes.
Cookies, analytics and security
The website uses functionality needed for security, navigation and forms. Optional analytics must not be enabled until visitors are given appropriate information and, where required, a consent choice. If optional analytics or marketing technologies are introduced, this notice and the website controls will be updated.
Your rights
Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, portability or an objection to certain uses. Where processing relies on consent, you may withdraw it at any time. These rights can be limited by law. Contact [email protected] to make a request.
Complaints and updates
Please contact us first if you have a privacy concern. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk. We may update this notice when our services, providers or legal obligations change; the date above shows the latest revision.